PRIVACY POLICY

Latest update: September 2nd, 2023

 

Tip-Top Moving LLC is committed to protecting your privacy. This Statement of Privacy applies to the Tip-Top Moving website and governs data collection and usage at all Tip-Top Moving sites and services. Tip-Top Moving is a general audience website, intended for users of all ages. The personal information of all users is collected, used, and disclosed as described in this Statement of Privacy. By using this site, you agree to the terms and conditions in this Statement of Privacy.

 

COLLECTION OF PERSONAL INFORMATION

 

As an E-commerce website, Tip-Top Moving collects personal information, such as your e-mail address, name, home or work address, and telephone number. Information collected by Tip-Top Moving is used for the billing and provision of the purchased or related services. Tip-Top Moving does not collect any information about your computer hardware and software.

 

USE OF PERSONAL INFORMATION

 

Tip-Top Moving collects and uses your personal information to process service orders and deliver the services requested. It is possible that Tip-Top Moving may also use personal information to inform you of other products or services available from Tip-Top Moving, or its affiliates. Tip-Top Moving may also contact you via email marketing communication, and surveys to research your opinions of current services or of potential services.

 

Tip-Top Moving may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

 

Tip-Top Moving may occasionally hire other companies to provide limited services on our behalf, such as international and long-distance moves, providing customer support, processing transactions, providing services, or performing statistical analysis of our services. We will provide those companies with only the information needed to deliver their service.

 

Tip-Top Moving does collect, use, and disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

 

Tip-Top Moving may access and/or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal processes served on Tip-Top Moving or the site; (b) protect and defend the rights or property of Tip-Top Moving, including its website; or (c) act under exigent circumstances to protect the personal safety of users of Tip-Top Moving or the public.

 

Personal information collected on this site may be stored and processed in the United States or any other country in which Piece of Cake and Storage or its affiliates, subsidiaries, or agents maintain facilities, and by using this site, you consent to any such transfer of information outside the country.

 

When we collect your information via our website forms, over the phone or other trusted third party web forms that are connected to an approved corporate Tip-Top Moving business page (such as our Yelp, Google Business, Thumbtack and TrustPiolt), you are automatically subscribed to our email marketing outbound mail list. On occasion we will call and email you via our marketing platforms and inside sales team to share with your products, services and promotions that we believe will be of value to you.

 

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email on how to unsubscribe, and we will promptly remove you from all email marketing correspondence. Or you can unsubscribe here.

 

NON-PERSONAL IDENTIFICATION INFORMATION
 

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

 

TYPES OF DATA COLLECTED

 

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; various types of Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); first name; last name; phone number; company name; address; country; state; county; email address; ZIP/Postal code; city; number of employees; profession; username; website; Data communicated while using the service; geographic position.

 

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact Tip-Top Moving. Any use of Cookies – or of other tracking tools — by this Website or by Tip-Top Moving’s of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.

 

Users are responsible for any third-party Personal Data obtained, published or shared through this Website.

 

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the TIP-TOP MOVING Web Site, you warrant to TIP-TOP MOVING that you will not use the TIP-TOP MOVING Web Site for any purpose that is unlawful or prohibited by our Privacy Policy. You may not use the TIP-TOP MOVING Web Site in any manner which could damage, disable, overburden, or impair the TIP-TOP MOVING reputation, operation or interfere with any other party’s use of our services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through our Web Sites. Notice: TIP-TOP MOVING authorizes you to use our client login systems for your convenience only. Any other use of the systems and information, capture the whole page or any portion of the page from the TIP-TOP MOVING Web Site for public usage is strictly prohibited.

 

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Google Analytics – Industry standart Web Analytics and Tracking Software for an advertisement purposes.
Facebook – Industry standart Social Media Platform Customer Analytics for an advertisement purposes..

 

DATA PROCESSING

 

Methods of processing

 

Tip-Top Moving takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Tip-Top Moving, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Tip-Top Moving. The updated list of these parties may be requested from Tip-Top Moving at any time.

 

Place

 

The Data is processed at Tip-Top Moving's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

 

Retention time

 

Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

 

The purposes of processing

 

The Data concerning the User is collected to allow Tip-Top Moving to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Remarketing and behavioral targeting, Advertising, Heat mapping and session recording, Interaction with online survey platforms, Tag Management, Contacting the User, Access to third-party accounts, Backup saving and management, Content commenting, Content performance and features testing (A/B testing), Displaying content from external platforms, Hosting and backend infrastructure, Interaction with data collection platforms and other third parties, Interaction with live chat platforms, Managing contacts and sending messages, SPAM protection, Platform services and hosting and Location-based interactions.

 

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

 

COOKIE POLICY

 

This Website uses Trackers. “Cookies” are small pieces of information that are placed on a web user’s hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the Site if you do so.

 

Information not contained in this policy

 

More details concerning the collection or processing of Personal Data may be requested from Tip-Top Moving at any time. Please see the contact information at the beginning of this document.

 

CHANGES TO PRIVACY POLICY

 

Tip-Top Moving reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to Tip-Top Moving. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. 

 

Should the changes affect processing activities performed on the basis of the User’s consent, Tip-Top Moving shall collect new consent from the User, where required.

 

YOUR ACCEPTANCE OF THIS TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.